Privacy Policy
Welcome to Coollyio’s website (hereinafter referred to as “we” or “Coollyio”). We are committed to protecting your privacy and ensuring the security of your information when you visit our website. This Privacy Policy describes how we collect, use, store, and protect your information.
1. Information We Collect
We may collect information through the following methods:
1.1 Information You Provide
- Contact Information: When you fill out a contact form on our website, you may be asked to provide your name, email address, phone number, and other relevant information.
1.2 Information Collected Automatically
- Technical Information: This includes your IP address, browser type, operating system, access time, and visited pages.
- Cookies and Tracking Technologies: We may use cookies to enhance your browsing experience and understand visitor behavior and preferences. You can disable cookies in your browser settings, but this may affect some functionality.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Responding to Your Inquiries: To process and respond to the inquiries you submit through the contact form.
- Improving User Experience: To analyze visitor data and optimize the design and content of our website.
- Service Communication: To discuss specific requirements and details regarding outsourced video production services.
- Legal Compliance: To ensure we comply with applicable laws and regulations when necessary.
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- With Partners: With your explicit authorization, we may share information with relevant partners to provide video production services.
- Legal Requirements: When required by law, we may disclose information to law enforcement agencies or other government authorities.
- Business Transfers: In the event of a business restructuring, merger, or sale, your information may be transferred as part of the assets, but we will ensure continued protection of your data.
4. Information Storage and Security
4.1 Information Storage
- We store the collected information on secure servers to ensure your data’s safety.
4.2 Information Retention
- We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, except where otherwise required by law.
4.3 Security Measures
- We implement reasonable technical and organizational measures to prevent loss, misuse, unauthorized access, disclosure, or alteration of your information.
5. Your Rights
You have the following rights concerning your personal information:
- Access Rights: The right to know what information we have collected and how we use it.
- Correction Rights: The right to request corrections to inaccuracies in your information.
- Deletion Rights: The right to request the deletion of your personal information, except where required by law.
- Objection Rights: The right to object to further processing of your information.
To exercise these rights, please contact us using the information below.
6. Third-Party Links
Our website may contain links to third-party websites. These websites operate independently and have their own privacy policies. We are not responsible for the privacy practices of these websites. Please review their policies before providing any personal information.
7. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy will be posted on this page with the latest update date. We recommend that you review this policy regularly to stay informed about how we protect your information.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
- Email: business@coolly.io
- Phone: +44 7410 563442
Last Updated: January 7, 2025